Frequently Asked Questions

Our hosting is built for simplicity and power. We developed our own 'KustomPanel' because we believe managing a website shouldn't be confusing. We provide a clean, intuitive interface that gives you the essential tools you need, without the clutter of traditional control panels.

Yes. We specialize in tailoring hosting environments to meet specific client needs. Whether you have high-traffic requirements, need specific software, or have unique security concerns, we can build a custom hosting solution that is perfectly optimized for your website or application.

Our site maintenance service is designed to give you peace of mind. It includes regular software updates, daily backups, security monitoring and scans, performance optimization, and uptime monitoring. We handle the technical details so you can focus on your business.

Absolutely. Our KustomPanel will feature a one-click application installer for the most popular web apps. With a single click, you can have a fresh installation of WordPress, Joomla, and more, with the system handling the database creation and configuration for you automatically.

Once you sign up, your welcome email will contain the specific nameservers for your account, typically ns1.kustomcode.xyz and ns2.kustomcode.xyz. You will need to point your domain to these nameservers at your registrar to make your site live.

We offer a range of powerful, self-hosted applications, including a comprehensive Online Store platform and a robust Fleet Management App. Both are available for download directly from our website after purchase.

Our downloadable applications are built on a modern technology stack and require a server environment with Node.js installed. This allows for high performance and scalability. You will be responsible for hosting the application on your own server or virtual machine.

Your purchase includes the complete application files for download, full documentation with detailed installation instructions, and our dedicated after-sales service and support to help you get up and running.

Z-Bot is an advanced trading bot that we are developing. It is not yet available for purchase. For information on our currently available software and services, please visit our products page.

We offer standard email support during business hours (9 AM - 4 PM SAST, Monday-Friday). Our goal is to help you with any technical issues related to the installation and operation of our products and services.

Due to the nature of digital software products, we do not offer refunds once a license has been issued and the software has been downloaded. For hosting services, refunds are subject to the terms agreed upon at the start of the service. We encourage you to ask any questions before making a purchase.