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Webhook Reliability Proxy & 1-Click Disaster Recovery

Your Server Rebooted for 10 Seconds. Stripe Just Dropped 5 Paid Orders.

When a customer pays on Stripe, Shopify, or PayFast, they send a webhook to your server. If your app is restarting, deploying code, or lagging for even 10 seconds, that payment event is dropped forever. The customer was charged, but your database never marked it paid.

Kustomcode Relay buffers webhooks in under 3ms, absorbs traffic spikes, and automatically retries with 1-click disaster recovery. 30-second drop-in setup, zero code changes required.

⚡ < 3ms Ingress

Instant 202 Accepted. Stripe and Shopify will never time out.

🛡️ 99.999% SLA

High-availability Redis queues absorb all network hiccups.

🔄 1-Click DLQ Replay

Fix server bugs and replay failed events with a single button click.

🔌 Zero Code Changes

Replace 1 URL in your payment dashboard. Works with any stack.

Who Needs This?

Which Type of Developer or Business Are You?

If your revenue depends on webhooks, a 10-second server hiccup is costing you customers, chargeback fees, and trust.

SOLO SAAS FOUNDER & NEXT.JS DEV

Deploying to Vercel drops Stripe subscriptions during container restarts.

The Disaster:

Every time you git push, your serverless functions restart. A customer signs up for your $49/mo plan at that exact 10-second window. The webhook returns 504 Gateway Timeout. The customer is charged, but their account remains on the "Free Plan". They send you an angry email: "Is this app a scam?"

How Relay Solves It:

Relay catches and buffers every single webhook in high-speed Redis. Your deployments can take as long as they want; Relay holds the payload and delivers it cleanly the millisecond your new container is healthy.

"Deploy code on Friday afternoons without sweating customer subscriptions."

SHOPIFY & DTC STORE OPERATOR

Flash sales and viral TikTok spikes overwhelm your warehouse ERP.

The Disaster:

Your influencer post goes viral. Shopify fires hundreds of orders/create webhooks at once. Your inventory database hits 100% CPU and starts dropping incoming requests. Webhooks are lost, orders never get pushed to the warehouse, and angry customers demand refunds.

How Relay Solves It:

Relay ingests thousands of events in under 3ms, immediately answering Shopify with a 202 Accepted so webhooks are never dropped, and smoothly meters delivery to your backend so your database never crashes.

"Handle 10,000 orders/minute during Black Friday without dropping a single sale."

SOFTWARE AGENCY & FREELANCER

Frantic Saturday night phone calls from clients whose payments failed.

The Disaster:

A client calls you at 9 PM on Saturday: "A customer paid on PayFast, but their booking confirmation email never sent!" You have to stop your weekend, open your laptop, and spend 2 hours digging through raw Nginx and CloudWatch logs trying to find the missing payload.

How Relay Solves It:

Point your client’s webhook to Relay in 30 seconds. You get a visual inspector showing every JSON payload, status code, and header, plus a 1-click "Replay Event" button that re-delivers the order in 1 second.

"No more debugging raw server logs. Fix issues with a single click."

The Financial Impact

How Much Are Dropped Webhooks Costing You?

Most businesses don't realize how much revenue slips through the cracks due to 502/504 gateway timeouts and deployment restarts.

Average Order / Subscription$80 USD
$10 (Micro-SaaS)$80 (Average)$500 (Enterprise)
Monthly Webhook Transactions2,500
2002,50020,000+
Server Downtime / Timeout Rate1.2%
0.2% (Infrequent)1.2% (Normal)3.0% (High Volatility)

Monthly Revenue Protection Analysis

Financial exposure without a buffered webhook proxy

10762% Protected ROI
Dropped Paid Orders30 / mo

Orders that never reach your database

Lost Revenue at Risk$2,400

Unfulfilled customer cash

Chargeback Fees at Risk$750

Standard $25 bank dispute fees

Relay Cost$29 / mo

Protects $3,150 / mo

Bottom line for your business: A single dropped $80 order pays for nearly 3 entire months of Relay. By buffering your Stripe, Shopify, or PayFast webhooks, you eliminate angry customer disputes, protect your brand reputation, and save thousands in lost revenue.
Interactive Benchmark

See How Simple It Is to Drop In

Replace your direct webhook URL with your Relay endpoint. Test what happens during a simulated server outage below.

Zero-Code Drop-In Webhook Gateway

Route your webhook traffic through Relay in under 30 seconds

❌ Direct Ingress (Unprotected App Server)High Risk
https://api.yourdomain.com/webhooks/stripe

15s Stripe hard timeout -> Drop Event -> Missing customer fulfillment

✅ Kustomcode Relay (Buffered Enterprise Ingress)Protected <3ms
https://relay-production-54ca.up.railway.app/v1/in/ep_live_99f2b8a7c1

2.1ms 202 Accepted -> BullMQ queued -> Zero lost revenue

Live Pipeline Latency & Failover Benchmark
Target Event: checkout.session.completed
Downstream Node Health:
Direct Routing Pipeline
SenderTarget Server 200 OK (Latency: 280ms)
Incoming request directly ties up web worker threads, risking thread pool exhaustion under spikes.
Kustomcode Relay Ingress Pipeline
Sender⚡ Ingress (202 / 2ms)BullMQ Jitter Delivered Cleanly
Sender receives instant 202 Accepted acknowledgement in under 3ms. Background worker cleanly dispatches payload.
Direct Architecture vs. Relay

Direct Webhooks vs. Kustomcode Relay

Why leading engineering teams never connect payment webhooks directly to their main application servers.

Architecture Metric
Direct Webhooks (Unprotected)
Kustomcode Relay (Buffered Proxy)
Ingress Response Time
Direct Flaw:150ms to 15s (Blocks web worker threads, risking sender timeout)
Relay Solution:⚡ Under 3ms (Instant 202 Accepted acknowledgement)
During Code Deployments & Restarts
Direct Flaw:❌ Fails with 502/504 Bad Gateway. Stripe drops event after retries.
Relay Solution:🛡️ Buffered safely in Redis. Dispatched once your server reboots.
Sudden Traffic Bursts (Black Friday)
Direct Flaw:❌ Database CPU hits 100%; server crashes under thundering herd.
Relay Solution:🛡️ Zero-latency queue absorption. Smoothly throttles delivery.
Handling Downstream 5xx Errors
Direct Flaw:❌ Webhook is lost forever unless sender has long retry cycle.
Relay Solution:🛡️ Automatic exponential backoff with full jitter (up to 10 retries).
Bug in Your Webhook Handler Code
Direct Flaw:❌ Throws 500. Event is discarded. Requires manual SQL surgery.
Relay Solution:🛡️ Preserved in Dead-Letter Queue (DLQ). Fix bug & 1-Click Replay.
Observability & Debugging
Direct Flaw:❌ Searching raw Nginx, Vercel, or Docker console logs.
Relay Solution:🛡️ Visual dashboard: Search by email, order ID, headers, and body.
Setup & Implementation Time
Direct Flaw:3 to 6 weeks writing custom BullMQ / SQS architecture.
Relay Solution:⚡ 30 Seconds. Replace 1 webhook URL in Stripe/Shopify/PayFast.
The Buying Triggers

5 Reasons Developers & Founders Choose Relay

Everything you need for mission-critical webhook reliability without managing AWS SQS or Redis infrastructure.

1. Zero Code Changes (30-Sec Drop-In)

You do not need to install complex SDKs or re-architect your backend. Just copy your Relay URL and paste it into Stripe, Shopify, or PayFast. It works instantly.

2. Deploy Code on Friday With Peace of Mind

Reboot servers, migrate databases, or deploy new features whenever you want. Relay safely holds all incoming payments and delivers them the second you are back online.

3. 1-Click Dead-Letter Disaster Recovery

If a bug in your code causes 100 orders to fail, don’t panic. Fix the bug, push your code, and click "Replay All" in your Relay dashboard. All 100 orders fulfill cleanly.

4. Forensic JSON Payload Inspector

Inspect raw HTTP headers, verify HMAC signatures, view formatted JSON payloads, and see exact response latencies for every single webhook that hits your app.

5. Stop Customer Chargebacks & Fraud Claims

When a customer gets charged but your app doesn’t unlock their subscription, they dispute the charge. Each dispute costs $25 + lost revenue. Relay pays for itself.

6. Universal Language & Stack Support

Works seamlessly with Next.js, Node.js, Python (Django/FastAPI), Go, Laravel, Ruby on Rails, Supabase edge functions, and AWS Lambdas.

Commercial Pricing Plans

Simple, Transparent Pricing

Pay in USD ($) or settle in South African Rand (R) via PayFast. Cancel anytime.

SOLO SAAS & INDIE APPS

STARTER BUFFER

Guaranteed delivery for growing SaaS apps, Stripe subscriptions, and digital stores.

$29/ month
≈ R522 ZAR / mo (PayFast FX @ 18.0)
  • 5 Ingress Relay Endpoints
  • 100,000 Webhook Events / month
  • Zero-Block Ingress (< 3ms response)
  • 5 Automatic Retries (Exponential Jitter)
  • 3-Day Event History & Search
  • Dead-Letter Queue with 1-Click Replay
  • Stripe, Shopify & PayFast Compatible
MOST POPULAR FOR SCALING APPS
MOST POPULAR FOR SCALING APPS

PRO RESILIENCE

High-throughput reliability for high-volume stores, marketplace platforms, and B2B SaaS.

$79/ month
≈ R1,422 ZAR / mo (PayFast FX @ 18.0)
  • Unlimited Ingress Endpoints
  • 1,000,000 Webhook Events / month
  • Zero-Block Ingress (< 3ms response)
  • 10 Automatic Retries with Custom Backoff
  • 30-Day Event Forensics & Payload Logs
  • Bulk 1-Click DLQ Replay Engine
  • REST API for Programmatic Replays
  • Priority Telegram & Email Support
LARGE COMMERCE & FINTECH

ENTERPRISE DEDICATED

Dedicated Redis clusters, custom SLAs, and custom webhook security routing for high-volume enterprises.

$199/ month
≈ R3,582 ZAR / mo (PayFast FX @ 18.0)
  • Dedicated Redis & Worker Cluster
  • 10,000,000+ Events / month
  • Sub-Millisecond Multi-Region Ingress
  • Unlimited Historical Event Archiving
  • Custom IP Whitelisting & Mutual TLS
  • 99.999% High Availability SLA
  • Direct Slack / WhatsApp Engineer SLA
Frequently Asked Questions

Everything You Need to Know

Stop Losing Paid Orders to Server Hiccups.

Protect your Stripe, Shopify, and PayFast revenue today. Set up takes less than 30 seconds.